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FAQ

Resource Furniture New York will deliver and install within a 45 mile radius of Frederick, MD. If you (like many of our clients) are located outside of this radius, we can and do arrange for delivery in many other cities and towns throughout Maryland, Pennsylvania, and Virginia at an additional cost.

Because most of our pieces are highly customizable and made to order, the lead time can range from 4-12 weeks depending on the manufacturer and the time of year. The great news is that we have a constantly replenished program with our most popular products. Available ‘off-the-floor’ items are available immediately. It is always helpful to tell us when you need your furniture. If you are not familiar with ordering custom furniture, we can certainly give you the best guidance as to when to place your order.

Characteristic of many fabrics, “pilling” is caused by excess fiber coming off the surface of the fabric. This excess fiber forms small balls or “pills” on the top layer of the fabric. Pilling will continue until the excess fiber has been released. The best treatment is to shave the fabric with a battery-operated furniture or sweater shaver to remove the pills and restore the look of the fabric surface. A normal quality of many fabrics, pilling is not considered a defect and is not warranted.

Please don’t worry. We’ll let you know straight away if your estimated delivery time has changed. Of course, some delays are beyond our control but if this happens we will make every effort to keep you informed. If you experience any issues with delivery, please call us at 301-698-2450 for further assistance.

Unfortunately we do not offer a trial period on our beds and mattresses.

Nobody wants the unfortunate situation where the furniture you’ve ordered does not fit, where it’s too big for the room or won’t fit through your home’s doorways or entrances. So, when you order your furniture, it’s important to check that it will fit into your house and your room. Please measure all doors, stairways and the chosen space as carefully as possible. Fitzgerald Home Furnishings cannot accept responsibility for furniture not fitting, as ultimately it is up to you, the customer, to measure.